LipBalm USA cares about customer’s privacy and has always adopted measures to regulate it from time to time for incorporating the requirements of a changing business landscape and customer attention.
Collection of personal information
customer’s privacy information may include any personally identifiable information such as -
- First and Last name
- e- mail
- Country or region
- Territory or State
- Zip code
- Time zone
- Street Address
- Age or Birth Date
Any person can visit the website with or without revealing their personal information. Customers who are particular about knowing something about a product can always approach us with their credential information.
Generally personal information is collected during the time of registration. In addition to that the information may be gathered from other means such as offline and social media optimization such as some discount offers, coupons, sweepstakes, contests, etc ( which may be done in conjunction with registration process or individually).
By providing us information, you are authorizing lipbalm USA to use the information for utilizing it for conducting and completing a business interaction through our website.
Collection of non-personal information
We are always striving to refine customer interaction process for better and may conduct small interaction programs to judge the customer satisfaction with our services or products. We may ask customers about the type of browser they use, or some other information, which may help us to streamline the trade process. This non-personal information will be linked to the personal information for analyzing the things.
We may use "cookies" while collecting information, and they are pieces or files of information, which are stored by your browser in hard disk drives. This information helps us to ascertain your areas of interest within a website, or your interests in our services and products. This information is utilized to refine the customer interactions on our website. For example, the next time when you visit our website, you can easily get through the purchase process without entering the whole details again. Our website will automatically show up the information , which you entered during the previous purchase.
We may collect your IP address for judging the traffic to our website. This IP address is a number, which gives identity of your computer to a remote user. We have embedded some programs within website to judge your IP address.
Clear gifs or pixel tags are other function, which is embedded in certain web pages and it helps to collection your navigation experience with our website. This information will help us to enrich the user interaction with our website.
Use of personal information
The personal information collected through this website helps us to
- Improve services and products
- To respond to your queries
- For conducting trade
Any non personal information gathered through testimonials, surveys or other sources will be considered non- proprietary and non –confidential and it is sole property of Lipbalm USA.
We believe every point of personal information shared with us is confidential and strive hard to maintain its privacy. This information is shared with our affiliates, and some third parties who are associated with us at various points of trade process such as marketing, shipping, etc. At times this information will be shared with our other business affiliates who help with advertising and other related practices. We ensure that our third party uses the information for intended task in a very controlled way.
We may share the personal information with the law enforcement officials or services, if it becomes important to co-operate with them for some law binding purposes such as warrant, court order, and a lawful subpoena regarding our products or services. Or if we believe that it is extremely important to divulge such information in the case of accidental deaths, serious physical injury, etc.
Personal information may be shared with a third party as a part of acquisition, company merger, debt financing, acquisitions, sale of company assets, bankruptcy, insolvency, receivership , during which it becomes important to share such information.
We strictly prohibit our customers and website visitors from transmitting any unlawful content pertaining to some unlawful, defaming, obscene, libelous, information. Lipbalm USA will have no liability regarding the content of such information pertaining to some copyright issues, privacy, libel, or otherwise.
Privacy protection for children
Lipbalm USA complies with all regulations of Children’s Online Privacy Protection Act (COPPA) and discourages children below the age of 13 from registering or sharing their details with us. If during our regular scrutiny it is found that a certain account user is below the age of 13, then all appropriate steps will taken to discourage him/her for continuing on our website. We will strictly remove their contact information from our website.
We strictly adhere to the federal and state established guidelines of information management. We have always worked in appropriate manner to correct inaccuracies entered while submitting the information. Any customer who believes that he/she have entered some wrong information due to confusions or other reasons can always approach us with their correct information through the Contact US page on this website.
Queries regarding privacy
Change of information
California online privacy protection act
That soft and supple feeling is simply amazing and I am always yearning for more. Thanks guys for such wonderful product, and I am damn sure that my customers would have loved it too.
- Shanaya Jennings, Arlington, TexasView All Testimonials
Are your products produced in USA?
Yes, all our products are produced in USA.
Do you offer free shipping?
Yes. We offer free ground shipping on most custom printed lipbalms (Ground 2 to 5 Days).View All Faqs