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Privacy Policy

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LipBalm USA cares about customer’s privacy and has always adopted measures to regulate it from time to time for incorporating the requirements of a changing business landscape and customer attention.

This policy highlights the customer privacy information inception and management practices followed by LipBalm USA and its affiliated entities. This privacy policy is applicable to all customer information that we collect (through our website) as a part of trade practices or through other offline means and online applications such as social media marketing.

Collection of personal information

customer’s privacy information may include any personally identifiable information such as -

  • First and Last name
  • e- mail
  • Address
  • Country or region
  • Territory or State
  • City
  • Zip code
  • Time zone
  • Street Address
  • Language
  • Gender
  • Age or Birth Date
  • Occupation

Any person can visit the website with or without revealing their personal information. Customers who are particular about knowing something about a product can always approach us with their credential information.

Generally personal information is collected during the time of registration. In addition to that the information may be gathered from other means such as offline and social media optimization such as some discount offers, coupons, sweepstakes, contests, etc ( which may be done in conjunction with registration process or individually).

By providing us information, you are authorizing lipbalm USA to use the information for utilizing it for conducting and completing a business interaction through our website.

Collection of non-personal information

We are always striving to refine customer interaction process for better and may conduct small interaction programs to judge the customer satisfaction with our services or products. We may ask customers about the type of browser they use, or some other information, which may help us to streamline the trade process. This non-personal information will be linked to the personal information for analyzing the things.

We may use "cookies" while collecting information, and they are pieces or files of information, which are stored by your browser in hard disk drives. This information helps us to ascertain your areas of interest within a website, or your interests in our services and products. This information is utilized to refine the customer interactions on our website. For example, the next time when you visit our website, you can easily get through the purchase process without entering the whole details again. Our website will automatically show up the information , which you entered during the previous purchase.

We may collect your IP address for judging the traffic to our website. This IP address is a number, which gives identity of your computer to a remote user. We have embedded some programs within website to judge your IP address.

Clear gifs or pixel tags are other function, which is embedded in certain web pages and it helps to collection your navigation experience with our website. This information will help us to enrich the user interaction with our website.

Use of personal information

The personal information collected through this website helps us to

  • Improve services and products
  • To respond to your queries
  • For conducting trade

Any non personal information gathered through testimonials, surveys or other sources will be considered non- proprietary and non –confidential and it is sole property of Lipbalm USA.

We believe every point of personal information shared with us is confidential and strive hard to maintain its privacy. This information is shared with our affiliates, and some third parties who are associated with us at various points of trade process such as marketing, shipping, etc. At times this information will be shared with our other business affiliates who help with advertising and other related practices. We ensure that our third party uses the information for intended task in a very controlled way.

We may share the personal information with the law enforcement officials or services, if it becomes important to co-operate with them for some law binding purposes such as warrant, court order, and a lawful subpoena regarding our products or services. Or if we believe that it is extremely important to divulge such information in the case of accidental deaths, serious physical injury, etc.

Personal information may be shared with a third party as a part of acquisition, company merger, debt financing, acquisitions, sale of company assets, bankruptcy, insolvency, receivership , during which it becomes important to share such information.

We strictly prohibit our customers and website visitors from transmitting any unlawful content pertaining to some unlawful, defaming, obscene, libelous, information. Lipbalm USA will have no liability regarding the content of such information pertaining to some copyright issues, privacy, libel, or otherwise.

Privacy protection for children

Lipbalm USA complies with all regulations of Children’s Online Privacy Protection Act (COPPA) and discourages children below the age of 13 from registering or sharing their details with us. If during our regular scrutiny it is found that a certain account user is below the age of 13, then all appropriate steps will taken to discourage him/her for continuing on our website. We will strictly remove their contact information from our website.

Safeguarding information

We strictly adhere to the federal and state established guidelines of information management. We have always worked in appropriate manner to correct inaccuracies entered while submitting the information. Any customer who believes that he/she have entered some wrong information due to confusions or other reasons can always approach us with their correct information through the Contact US page on this website.

Queries regarding privacy

If you have any doubts and queries regarding privacy policy or wish to get your personal information rectified, then feel free to contact us at [email protected]. Or through Contact Us page on this website.

Change of information

The information on this privacy policy page is set to change as per the changes in the trade practices or evolving customer preferences and changing business requirements.

California online privacy protection act

We have created our online privacy policy in compliance with the California Online Privacy Protection Act ,which means that we will not misuse your private information under any circumstances.

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