Are your products produced in USA?
Yes, all our products are produced in USA.
Do you offer free samples for testing?
Yes, we do offer free samples for some products. Please feel free to call us or use our contact form.
Do you supply any other lip care products apart from lip balms?
No, we don't supply any other lip care product apart from lip balms. We plan to expand our collection to incorporate lip gloss and other lip protection cosmetics in future.
What is the minimum quantity for flavoring?
The minimum quantity for ordering differs across various products, so you can check them individually to find the right quantity.
Do you offer the same products as shown here?
The products displayed here are only for promotional purposes and they are not endorsed by any company or brand projected here.
What are artwork requirements for getting my brand name imprinted?
We prefer art work in Adobe Illustrator in RGB or CMYK. We accept the electronic art files in psd, eps, pdf, and jpeg files. We expect you to deliver art work with high color saturations for achieving better print quality. Art with screens, halftones, blends will be inspected by our in house designers prior to imprint.
How should we send artwork?
You can send artwork through email - and attach your color file along with it or you can personally deliver it at our address -LipBalmUsa.com
100 Capitola Dr
Durham, NC 27713
What is the production time required for branding the product?
The regular production time stretches from 4-10 days depending on the art approval. Fast shipping is offered on urgent orders. We request you to get in touch with us for knowing more on this part.
How is shipping fees charged?
You can easily calculate the shipping fees by using current FedEx ground rate against each product. This can be easily done through shipping cost estimator shown against each product.
What are the regular production and delivery times?
There are many factors that will affect production and delivery times. Orders are subject to possible standard shipping and production delays that are out of our control. However, if you are working with a tight time frame, please contact our customer service department at 855-854-7225 and we will do our best to help you out with rush production and/or expedited shipping.
Where do you ship to?
- All USA states and territories, excluding PO Boxes
- All Canada provinces and territories
Receiver is responsible for any applicable duties, taxes and fees.
- Not all shipping methods are available for all shipping addresses or for certain items.
A term fragrance is added to the label, does that means this lip balm contains synthetic fragrances?
The term fragrance added to the label indicates presence of natural fragrant compounds, synthetic compounds or combination of both. We try to maximize the usage of natural components, whereas at times synthetic components and natural derivatives are also used in formulation.
Do you use gluten ingredients in formulation?
We offer mix of gluten filled and gluten free formulations and customers can read through the ingredients while making choices.
Do you use artificial colors in the products?
Natural colors or FDA approved synthetic colors are used in the product formulation in permissible amounts. We have strictly seen to it that banned products are never included in the formulations.
Does this product contain nutty ingredients?
Macadamia seed oil, almond butter, cocoa butter and Shea butter are some of moisturizing agents used in formulations. People who are allergic to these nutty ingredients should check the ingredients prior to ordering.
How long does these lip balms stay fresh?
We can assure shelf life spanning 1 -2 years for most of the variants, which are formulated using jojoba oil and vitamin E.
Is carmine present in your lip balms?
Carmine is present in many lip balms as a main coloring ingredient. It is derived from shells of cochineal beetle and is used for creating bright red colors. Some of the other commonly used synthetic coloring compounds are D & C Red # 6 and D & C Red #7.
Do you offer seasonal or festive special products?
We do offer seasonal and festive special lip balm flavors and advertisers can choose them according to serving purpose and target.
Do you use petroleum ingredients?
We use petroleum ingredients in fractional and accepted quantities during formulation. We have ensured that these ingredients are used as per the FDA established guidelines.
Do you test your products on animals?
We don't encourage testing on animals and abstain from doing it ourselves.
That soft and supple feeling is simply amazing and I am always yearning for more. Thanks guys for such wonderful product, and I am damn sure that my customers would have loved it too.
- Shanaya Jennings, Arlington, TexasView All Testimonials
Are your products produced in USA?
Yes, all our products are produced in USA.View All Faqs